CALMAC has been named UK Ferry Operator of the Year 2018 at the National Transport Awards.

The award is open to ferry operators running services from ports in the UK and Ireland.

Entries needed to demonstrate how they have improved services and facilities over the year. This included results that have been achieved across performance and reliability, passenger growth, and customer satisfaction.

CalMac’s managing director, Robbie Drummond, said: “This is an award for all our staff in recognition that no matter what challenges we face, whether it be extreme weather conditions or vessel availability, they will always provide the best possible service for our customers.”

The awards are organised by industry publication Transport Times.

Robbie added: “Our core market is the lifeline services we provide to communities across the area we support.

“While this is great for our communities’ economies, it can be a challenge to manage within the fleet resources at our disposal. This is a huge recognition that our people can continue to provide a first-class customer experience in the face of booming numbers travelling with us.”