Two drivers have had compensation claims rejected by North Ayrshire Council after potholes damaged their cars.

The motorists came forward following the Herald’s report that the council had rejected a damage claim from 85-year-old driver Thomas Stewart.

Marlyn Pollock, a retired teacher in Beith, said: “My tyre was totally wrecked on Glengarnock Road. The cheapest way for me to pay was through my insurance, but I still had to pay £150 and I lost my protected no claims bonus.

“Despite me writing to them [the council], they just fobbed me off. They said it had been filled in, but it hadn’t. I’m £150 down and I’ve lost my no claims bonus.

“I’m absolutely furious. The last [council] letter was so dismissive, suggesting I get legal advice.”

Stuart Paton in Glengarnock had a similar experience after his car was damaged by a pothole on Longbar Avenue.

He said: “Last year I hit a pothole that wasn’t filled correctly and opened up again. My car needed over £100 of repairs.

“I wrote a claim out to the council. They rejected it. I asked if there was an appeal procedure. I was told no there’s not, but a local councillor told me the only thing I can do is take legal action. But she said the amount you’re trying to claim for and the cost of legal action is vastly different. You end up even more out of pocket.

“So basically, a disabled person like me, has to fork out repairs for a problem that should have been dealt with properly but wasn’t.

“They’re basically just telling us to get lost.”

A North Ayrshire Council spokesperson said: “All claims made against the council are investigated thoroughly to determine whether we have been negligent.

“Our roads service complies with statutory guidelines and we assess all claims to determine whether or not we have met our responsibilities. We would advise anyone to contact their insurers or seek legal advice if they are not happy with our decision.

“We are sorry that anyone would find our letters dismissive. That is never our intention.”